Frequently Asked Questions

Frequently Asked Questions

  • What lighting products does HYTEC manufacture?

    The general minimum order quantity (MOQ) for re-production is 500 pieces. However, if there is corresponding product inventory, there is no restriction on low volume orders


  • Does HYTEC offer OEM and ODM manufacturing services?

    Yes. HYTEC provides flexible OEM and ODM services tailored to customers' specific product designs, technical requirements, and customization needs.

  • What is your minimum order quantity (MOQ)?

    Our standard MOQ is generally 500 pieces per model. However, quantities may vary depending on the product, customization requirements, and material availability. Smaller quantities may be considered for available stock or selected projects. Please contact us for details.

  • Can you customize product colors, logos, and packaging?

    Yes. We offer customization options including product colors, finishes, branding, labels, packaging, and selected structural or electrical specifications. Customization feasibility and MOQ depend on the product design and project requirements.


  • Can HYTEC products meet international safety and certification requirements?

    HYTEC supports customers worldwide with international safety standards and certification requirements. We can assist with product testing and compliance based on specific market needs and product models.

  • Which international markets does HYTEC serve, and can you arrange shipping?

    HYTEC has export experience in more than 20 countries, with established business relationships in Europe and Australia. We can discuss shipping arrangements and trade terms according to your destination, order volume, and logistics requirements.

  • What is your production lead time?

    Our standard production lead time is typically 40–60 days, depending on the product, order quantity, and customization requirements.

  • What is the warranty period for HYTEC products?

    HYTEC provides a 2-year warranty covering product defects under normal use. Damage caused by misuse, improper installation, or human-related factors is not covered.

  • Can I request samples before placing a bulk order?

    Yes. Sample fees apply to all sample orders and are refundable upon placement of a confirmed bulk order for the same products.


  • How can I request a quotation or start a custom lighting project?

    Simply share your product requirements, estimated quantity, and target market. Our team will provide suitable solutions and a quotation.

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